Shipping Policy

At Sajavat Suits, we are committed to delivering your order safely and on time. We work with trusted courier partners to ensure a smooth shipping experience for customers across India and internationally.

If you have any questions regarding shipping, please contact us:

Sajavat Suits
Shop No. 5, Shayona Plaza, BRTS Road,
Surat, Gujarat 395010, India
Phone: +91 63542 85354
Email: support@sajavatsuits.com

Our customer support team typically responds within 24–48 business hours.

Order Processing

  • Orders begin processing immediately after they are placed.
  • If any item is unavailable or delayed, we will contact you within 1–2 business days.
  • Each order undergoes a quality check before dispatch.
  • Orders are securely packaged to prevent damage during transit.

Estimated Delivery Time

Most orders are dispatched within 7–10 business days. Delivery times may vary depending on your location and product availability.

Since some products are made to order, processing may occasionally take longer. Delays may also occur during festivals, public holidays, adverse weather, or other circumstances beyond our control.

Order Tracking

Once your order has been shipped, you will receive a tracking number by email or SMS/WhatsApp. You can use this tracking number to monitor your shipment status.

Shipping Within India

  • We deliver to locations across India.
  • Shipping is free on all prepaid and COD orders within India.
  • Cash on Delivery (COD) is available in most serviceable locations.
  • No additional COD charges are applied.

Address Changes

If you need to update your shipping address, please contact us before your order is dispatched.

If an address change is requested after shipment, additional courier charges may apply.

Undelivered or Returned Orders

Orders returned to us due to an incorrect address, incorrect contact details, customer unavailability, or refusal to accept delivery are not eligible for automatic refund.

Any reshipping or reverse shipping charges will be the customer's responsibility.

International Shipping

  • We ship to many countries worldwide.
  • International shipping charges are calculated based on package weight and destination.
  • Customers are responsible for any customs duties, import taxes, or other fees charged by their country.
  • Delivery timelines for international orders vary by destination and customs processing.
  • Exchanges and returns are not available for international orders, except where a product is received damaged or incorrect.

Shipping Delays

While we strive to meet estimated delivery timelines, all delivery dates are estimates only and are not guaranteed.

Sajavat Suits is not responsible for delays caused by courier partners, customs authorities, weather conditions, or other events beyond our control.

Contact Us

For shipping-related questions, please contact us:

Phone: +91 63542 85354
Email: support@sajavatsuits.com